Help Center › Pet Protection Plans › What does a 12-hour recovery guarantee actually mean?

What does a 12-hour recovery guarantee actually mean?

Learn about this SmartTag Protection Benefit…

If your animal has been reported lost on our website and is not found within 12 hours from being reported as lost, you fill out a 12-hour guarantee form, if its verified and approved then we will refund any pet protection plan you purchased. 

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